I need to find a certified peplink engineer


Hi. I have a Peplink Balance 380 Hardware version 6. This was bought used - not from a certified engineer. I need to hire a certified Peplink engineer to set this up with our 3 internet connections with speed fusion bonding so our VOIP calls don’t drop if there is an outage with one of our internet providers. We are located in West Palm Beach, FL.

The closest Peplink dealer told me they will not provide set-up for items not purchased directly for them - even for a fee. There are no other local engineers.

Please help!

Thank you,



Please open a support ticket with us here. We can start out with the S/N to get you help with setting this up.