How to Migrate Your FusionHub Licence to a New VM

How does one re-install a snapshot of a fusionhub instance? Even with the license having been released, when the snapshot is reinstalled on a new instance (with a new IP address) it seems not to allow one to re-enter the license code. The webadmin interface simply complains that “Virtual machine server changed.” (This is on the vultr.com platform.)

Seems like you take a snapshot and create a new VM instance by restoring the snapshot. This is not supported. You need to install a new FusionHub and upload the old config.

Thanks.

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This may be vultr.com-specific as a particular bother: It seems that the only raw format FH image is v. 6.2.2. Thus a restore from scratch requires a reinstall of a blank 6.2.2., then an upgrade to the current version (soon 8.0.0) and then a restore of the configuration backup. A bit tedious when done in bulk. And tedious even when done based on a current distribution image (fully current w.r.t. the version).

Is it worth moving this to a feature request (“Enable the reinstall from a virtual machine snapshot when the instance or the IP address of the machine has changed”)?

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Can I confirm the FusionHub Binary package below can’t be used?

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The short answer: Yes, confirmed as not usable with vultr.com

My understanding is that vultr.com requires a snapshot (raw) or an ISO. The only snapshot pre-license-entry fusionhub image I am aware of is the 6.2.2 version posted by Kenny. The current fusionhub distributions referenced above are neither.

Here you go for the raw file for 7.1.1.

http://download.peplink.com/firmware/fusionhub/fw-fusionhub-7.1.1-build1538-raw.zip

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Thanks - that was very helpful (and successful on vultr.com :slight_smile:)

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Is it worth moving this to a feature request (“Enable the reinstall from a virtual machine snapshot when the instance or the IP address of the machine has changed”)?

I’d like to request this as a feature. Not terribly urgent since it’s only an hour or so to reinstall from scratch and restore the configuration (I might need to do this twice per year as my location changes). It would be handy to be able to use the snapshot feature to quickly restore a fusionhub to another node or another location without having to reinstall from scratch each time. It would be nice if you could simply deactivate from incontrol and then reactivate on the new instance after the snapshot has been restored. As long as incontrol only allowed one to be activated at a time, I don’t see how there would be a downside in terms of license security?

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Hello team, will this migration still work even if the subscription of the FHB is already expired? thanks

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@rocknolds, it should work.

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That link doesn’t seem to work. I’d like to try out FusionHub on Vultr.com and it’d require an ISO. The download in InControl2 is for a VMware deployment package.

Hello @amaranth,
Have you seen this post


Happy to Help,
Marcus :slight_smile:

I too am having this issue at Vultr.com. Why can’t we simply change this key in the web admin interface!

I rebooted my VM on Digital Ocean (by pressing power off, then power on) and now am getting the error “Virtual machine server changed.” “License type: invalid” Screenshot below

Do I have to re-install from scratch?!

@mystery, can I confirm you are migrating the FusionHub from somewhere to the Digital Ocean? If so, please follow the suggestion below.

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No, I spun up a completely new instance (droplet) yesterday. Successfully setup speedfusion. Then simply rebooted the instance (droplet). After reboot I got that error. I am still getting the error even after trying to reboot again. I did not migrate. Its a brand new license. Support ticket # 20060243

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@mystery, this error message is related to the hardware ID changed at the hypervisor side. Do you mind to provide the URL and login credential of the FusionHub for me to take a closer look? If so, please PM the details.

Thanks.

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@mystery, we fixed your FusionHub issue and rebooted the FusionHub few times without issue. We suspect this is due to hardware ID changed at the Digital Ocean. Do let us know if the problem persists.

Thanks.

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Thank you very much. All I did was reboot the VM/Droplet via Digital Ocean’s control panel. Do you mind sharing (via private message is fine) how you fixed it so if I encounter it again, I can fix myself? I am also happy to reboot the VM and see if it happens again if you would like to collect logs to see what is going on, just let me know. Thanks again TK!

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