How to fix my balance 310x kernel panic

One day, I tried to restart the device, but it couldn’t start normally. I connected to the console interface and found a kernel panic. I suspect that the device has been hacked.
I tried to use the reset button, but there was no response.
Perhaps how should I obtain the BIOS password to fix it

Or, looking at the logs, far more likely the flash storage has simply failed or become corrupted.

You won’t, you could however open a support ticket and see if Peplink can offer any way to reflash the internal storage, though I think more likely this is an RMA for replacement of the hardware assuming you have a valid support contract.

Thank you for your solution, but this is a second - hand device I purchased many years ago. It is very likely that it cannot be supported. So I’m trying other repair methods.

Hi, @p1yang

You will need to…

  • Look for another device, like yours, but working.
  • Check what kind of flash memory it use
  • buy the same kind and do a copy from good to this new one
  • replace the bad flash at old device, with the new that you buyed

It works… I did this with a help of guy with flash reader.

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