Time Warner just upgraded our internet to 100 down and 10 up. With my Balance 20 in place I only get about 56 down and 4.8 up, with the Balance 20 out of the way, I get 120 down and a bit over 10 up. What am I doing wrong?
Running firmware 6.1.2 build 2717
Ira
Hi Ira,
Please open ticket for us to check further.
I opened a ticket, but the response time seems glacial. Did I do something wrong?
Do you have a ticket number Ira? Sometimes are responses get sent to your spam folder…
Ticket #747039