Help w/ Peplink/Starlink config?

Hi PepForum-

I am hoping to get some understanding if we have a problem with our configuration or just lack the understanding of how the Starlink/Peplink interface and pass traffic.

Here’s the challenge - we are seemingly getting quite a few “Health Check Failed” messages on the Wan1 ports of our Pepink’s that are connected to Starlink devices, which are in “Bypass” mode. It seems to happen every time one of the dishes gets an update but is also happening at random times during the day/night. The Peplink BOne 5G or BR1 5G have been configured to know the WAN connection is a Starlink and the “Ignore Obstructions” is turned on (Latest GA Peplink firmware too).

Our fix so far has been to take the WAN port and change the Health Check methodology to Ping and just ping google/crowdstrike.

Can you guys give your opinions on what to check or do differently. I hope I described the problem in enough detail.

Thx!!!

What dish do you use and where are you located?

Actually, to have a few seconds of Starlink outage is not that abnormal, depending on the dish (more often with the Mini) and the location (more often on a moving vehicle, more often above 50° N or below 50° S). Today, on one particular performance dish on a sailing vessel (with 9% obstructions from the vessel construction and further clear sky / no buildings), I had two outages of 10 seconds. Yesterday I had 8 of them. I use PING tests to 1.1.1.1 and 8.8.8.8 as health check.

Speedfusion helps a lot to overcome these with 4G or a second Starlink dish (with different orientation).

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See the Starlink coverage map https://satellitemap.space/ to see the difference in density once you move further towards the poles:

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They are the Standard V3 Starlink. Does that make a difference? Since switching to Ping Health Check, its seems to have stopped the problems were were seeing.

Standard V3 Starlink is fine and is of course of higher quality (in terms of signal stability and throughput) than a Mini. PING check is also fine, and as you can see in the settings, it is OK if you miss a PING now and then (which is normal on Starlink) without seeing the WAN as disconnected immediately.