You have set multiple SSIDS, one for public use and others for internal. For the public captive portal, you have just configured Social Wi-Fi using InControl. However, you now find that ALL of your SSIDS have Facebook captive portals applied to them.
Reason: This is happening because Balance and the MAX devices (which are delivering your captive portals) apply captive portals by VLAN, rather than SSID. If there are more than one SSIDs on the same VLAN, then the captive portal settings of the first SSID will be applied to all others.
Solution: To fix this, we recommend that you create a new VLAN, and assign the SSID with Social Wi-Fi captive portal on your newly created VLAN.
This could be accomplished by taking the following steps:
- Create a Captive Portal from InControl 2 (Group Level > Network Settings > Captive Portals), eg. "Guest".
- To add a new VLAN from InControl 2 (Group Level > Networks Settings > VLAN Network). Click “Add VLAN Network” to add a new VLAN
- Kindly ensure the VLAN ID is different from Untagged LAN or other existing VLANs. Select the Captive Portal created at step (1) above and enable the DHCP Server for it able to assign IP addresses to the client devices.
- Create a new SSID or apply VLAN tagging to SSID, forward to Wi-Fi AP > Group-wide SSID Settings. Enable Wi-Fi Management for InControl to manage Wi-Fi SSID and click “Add new SSID” to add a new SSID.
- Under SSID Settings, look for VLAN Settings and enable VLAN Tagging. Select VLAN created at step (3) above.
- After the above steps, you may check and confirm by referring below image.
- From the Captive Portal page, you may find the VLANs name that applied from “VLANs applied on”.
- Similar to above, you may check if the Captive Portal name is applied under the “Captive Portal” column from the VLAN networks page.
- Under Group-wide SSID Settings, the VLAN name and ID will show under the “VLAN” column.
