Got a question from a customer case. Having now a Balance 20X - but looking to upgrade with a Balance 380. Customer is now asking whether its possible to use both boxes in a HA setup - running 380 as active and 20X as the backup. Would this work - or does the hardware (and firmware) in a HA setup…

Guys - thx for the quick reply. Seems to be possible - but with some manual labour involved.

HA setup using different Balance products

MarceloBarros April 20, 2026, 10:41am 6

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