FusionHub Licensing Fail/Bug - "Software counterfeiting"

Is anyone else having issues with FusionHub licensing?

I have tried to acquire several FusionHub solo (and evaluation licenses).

When I try to activate them in my AWS instances, I get a bizarre “You may be a victim of software counterfeiting” warning and the device is unusable:

I have opened a ticket with support but wanted to check if anyone else was experiencing the same issue.

Hi L3onl,

I only have experience deploying Fusionhubs in Azure, both license and trial. I know every appliance should have its own public IP, could it be that yours is in a private subnet and/or behind a NAT Gateway or Network Firewall so it tries to register via another public IP? Can you explain a bit more about the AWS architecture you’re using?

Regards,

Mark

No, all separate public IPs.

I span up something in DigitalOcean and it seemed fine after a reboot and firmware update.