this is my first time setting up FusionHub and speed fusion. it’s work great but I need to reboot it 3 time in 3 day. at some how all peer are disconnect and can’t be reconnect until I reboot FH. at that time I still can access to FH web control panel and nothing look wrong except link disconnected. Please advice how can I debug this.
In the usual ways:
- Upgrade firmware to latest version (8.1.0)
- When the issue occurs check the normal stuff - can you access the Web UI of the Fusionhub, can you ping its IP address etc.
- If nothing obvious get a diagnostic file from the Fusionhub and one of the remote sites and log a ticket.
I have update both FH to 8.1.0 per your advice. till now it’s work great. and tell my team to download diagnostic log before reboot it in the future.
This time FH stable for 2 days. I did try to login vis web interface. it’s response but can’t login. I try to touch it by console. the console work properly but can’t find anyway to get report. I will open another ticket for this.