- This issue has been fixed in 6.3.1 and the firmware can be obtained in our firmware download page
When upgraded to Firmware 6.3 RC2, the following devices will have less SpeedFusion throughput than advertised on our specifications page:
Balance 305 HW1
Balance 380 HW1-5
Balance 580 HW1
Balance 710 HW1-2
Balance 1350 HW1
Because of this, 6.3 GA is not available yet for these devices. We are working to resolve this issue, and will get out a new release that is compatible with these devices by Q2 2016.
To determine the hardware revision of your device, navigate to Status > Device. Click there for the full walkthrough.
If your device is affected, and you still wish to try Firmware 6.3 RC2, here is the link to Firmware 6.3 RC2.