Firmware 8.5.0 on 380X OLED component is incompatible to the firmware

Product Discussion Peplink Balance
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1

After upgrading to firmware 8.5.0 on my Balance 380X, the Dashboard shows a message that says, “OLED component is incompatible to the firmware, please contact distributor for support.”

And, the LED screen on the router is just stuck saying “Booting” and none of the buttons function.

Rebooting the router did not change anything.

Is this fixable, a bug, or what? Or do I need to just stay with firmware 8.4.0?

Thanks.

2

@Brad_Jolly ,

Please create a support ticket here to allow support team to have a look.

3

Thanks. Thought that might be necessary. Ticket created.