Look like the WAN links are not down immediately after the upgrade. So, I believe this is related to the stability of WAN links. Anyway, thanks for sharing
Upgraded a remote HD2 just now (with 4 independent WAN links) from 7.0.1 to 7.0.2 and the box never came back online. Network destroyed. I’ll be driving out to see what happened tomorrow. First time Pepwave has bricked a running box with a software update.
Went out to the dead box. It was up and running the old 7.0.1 and the Speedfusion link (being used for the upgrade) was down. A reboot fixed the problem and then an update was done using a PC on the LAN. Next time I’ll upgrade using a LAN based PC rather than relying on the Speedfusion link. In the past it hadn’t been a problem.
Any further updates from folks about experience with 7.02? I have been holding off on updating my Balance One while monitoring things here. In addition to this potentially related issue, there are a couple of other threads:
@scuba_steve, @ScooterIT. The problem is mostly related to others issue instead of firmware problem based on our experience. Please open ticket for us to investigate if you encounter the problem.
Same here - happened with both a Spectrum connection and USB cellular on both a Balance 20 and a Balance One. Reverting to firmware 7.0.1 fixed the issues for both.