FAQ: Why are my InControl tags not saving?

If you’re using the # symbol in multiple tags (e.g. “#Home” and “#Phone”), you might have noticed that InControl only saves one of them.
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If one of the tags was created without the # (e.g. “#Home” and “Phone”), the system would work as normal.
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The reasoning behind this is that we use a # to designate the tag to act as a map marker for the device. As one device can only be tied to one map marker, the system is only able to apply one hashtag tag to each device.

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