Hello, I’ve purchased pooled plan for our client and added 50+ Balance 20X to the plan. SFC-CNP-D
I’ve checked that eSIM check box is checked and priorites are same or greater than their non active standby Verizon SIM card in Slot A.
What I see some of the devices (very few) did activated Pooled data plan, but majority is stack on obtaining IP address and never seems activated.
Powercycle sometimes helps, sometimes doesnt.
Did anyone can point me in the right direction what else to check?
Also, while adding devices to the plan somehow even devices not active my quota went down by 20 GB. This is very hard to explain by the fact just adding devices to a SFC-CNP-D plan.