I have a pepwave hd2 that reports the same sim ICCID in the two slots.
Model - Pepwave MAX HD2
Product - MAX-HD2-M-LTEA-W-IP67
Fw - 7.1.2 build 4094
Regards.
I have a pepwave hd2 that reports the same sim ICCID in the two slots.
Model - Pepwave MAX HD2
Product - MAX-HD2-M-LTEA-W-IP67
Fw - 7.1.2 build 4094
Regards.
Hi,
We had exactly the same problem 8-9 month ago with 8 Balance 30 devices.
After a lot of testings it was concluded that it was due to a hardware problem and we put them in DOA.
Devices where replaced and problem solved.
@Peplink : this was DOA-784949
With the hope that this can help with accelerating the solution.
Kind regards,
Sven
Please open a Support Ticket with the following details.