SeaSatCom : Your internet and AV provider, making your life easier on board !
15 years of experience, 155 yachts trust us.
Challenges
- The IT infrastructure on board the yacht was a stack of routers and L3/L2 switches due to multi installations and upgrades by successive integrators. Indeed, connected systems have been installed on board as add-ons on the existing LAN, resulting in hours of maintenance to troubleshoot issues and unexpected slowness.
Solutions
Through a long and reliable partner ship with the end customer, SeaSatCom has proposed to meet customer‘s expectations using a Peplink infrastructure on board ENIGMA XK (72m Expedition Yacht in Antarctica).
As Peplink Certified Partner, SeaSatCom was 100% sure to deliver an integrated LAN to support all connected systems (IT / AV /CCTV / LIGHTS / HVAC and TELEMEDICINE) to allow customer to monitor the bandwidth, control the traffic and manage the WAN costs ( VSAT and 4G).
As ENIGMA XK was located in Capetown (ZA), the installation was done remotely by the Support Operation Center (SOC) using in Control features. The full set up was performed with minimum headache for the crew who just had to patch cables as described in our SeaSatCom’s “Network Installation and Commissioning” guide.
Multiple AV/IT connected systems on board were easily integrated after a full analysis of the existing data flows and without spending hours to modify device parameters.
Our SeaSatCom’s engineering department composed of Peplink Certified engineers know what to check before preparing such a major LAN refit on board.
“ More than simple products, we really appreciate the service we have in our operations thanks to to SeaSatCom’s Support Operation Center expert hands.
SeaSatCom went the extra miles fixing issues on components that were not part of their scope of work ! The transition from our old and unreliable system to the new Peplink system was therefore seamless for us.
Matthias LOPEZ, Chief Engineer ENIGMA XK”