I have been using the subject router (or it’s predecessor) for a handful of years. Occasionally, we get into what I’d call an edge case scenario and the router just doesn’t work well, even when our cell phones are working. This is currently happening while connected to T-Mobile’s network using one of their SIM cards. Currently I’m tethered to my T-Mobile phone because the Pepwave device-provided network is unusable (even though it is on the same account).
We’ve also had this happen (elsewhere) when connected to Verizon, although in that case we were using a different account. Similarly though, we could use our Verizon and T-Mobile cell phones, but the Pepwave device simply didn’t work well enough to be usable.
Most of the time the device works just fine. But there are these locations where it just doesn’t work. I’d blame the carriers except the cell phones are working fine.
So I’m curious if there are settings I should be checking to improve performance enough to make it usable?
Update: An observation I have made is that my phone is not in roaming mode (we’re in Mexico at this point) but the Pepwave has to be in roaming mode in order to connect. Why would those settings be different?