I am struggling with a BR1 MK2 (latest software version) and was hoping somebody might be able to make some suggestions for me please. The issue is a continuing failure of the DNS Lookup on the WAN connection. I have spent the better part of two hours trying absolutely every combination of DNS server settings I can think of, either those that are assigned by the ISP or public and I just cannot get this failure to stop. I have also tried every combination of WAN health settings with absolutely no change i.e DNS Ping , DNS Lookup & HTTP. I have also increased the health check values and times to the most ridiculously long and forgiving values and still the failures happen.
The WAN connection runs through a Ubiquiti Nano for internet access at a marina. When I connect my laptop directly to the Nano I have no issues whatsoever but when connecting it to the BR1 it becomes completely unstable. I will use the Ping and Traceroute tools and sometimes it works with 0% packet loss and other times 100% packet loss, other times it’s somewhere in between. Using trace route I can see the 2nd and 3rd devices and will try pinging them directly, pinging them on a continuing basis shows intermittent operation using my laptop connected to the LAN port on the BR1. I have checked the cables, connectors and even tested the WAN port with another system and that works fine also. So it’s something going on with the BR1 at a configuration level…I think.
I’ve read through multiple threads on the forum with similar problems but none of the solutions seemed to work for me in this case. Any other suggestions would be greatly appreciated.