When i try to get a daily usage report per sim slots, I noticed that Cellular slots stopped to populate since 05/04/2022 (viewed on many different pepwave).
To reproduce :
- Go on a device that has one or more sim cards, report, select check the Daily option.
- Select Cellular 1 → data is available up to current day
- Select any Cellular 1 - SIM A or SIM B → Data unavailable since 05/04/2022, and 05/04/2022 values are not matching the one in cellular 1 for that day.
Cellular 1 Daily usage View:
As you can see, data usage for sim slots is no longer populated after the 05/04/2022:
If I check the hourly or realtime view, the Sim cards are doing traffic, so data usage should be reported.
Additionally, when i check on the pepwave with remote access, I noticed that 05/05/2022 is duplicated in the usage report (Cellular 1 - Sim 1 displayed):
Model Used for screenshots: Pepwave MAX HD2
Product Code MAX-HD2-LTEA-WF
Hardware Revision 5
Firmware 8.1.2 build 5114
PepVPN Version 9.1.0
Modem Support Version 1025
What should i do to have the daily usage per sim slot back ?
Thank you,
Pascal