Copying big file is using only one link and not the 2

Product Discussion Peplink Balance
1

Hi,
I have 2 location conected with PepLInk

2 Links are used

1- 20 MB
2- 15 MB

So in total we should have a speed of 35 MB

What is happening is the following.

I am trying to copy a Quicktime video (.mov) 1 to 3 GB . from location 1 to location 2.

The speed of copy is either 20MB or 15MB, depends wich link the copy takes first.

the copy is not using both links to send such a file.

What should i do to take a 35MB speed when copying such files?
we have :
Model:

Peplink Balance 380

Firmware:

5.4.7 build 2423

Thx

2

In order to bond multiple internet connections together there must be a Peplink on each side and a SpeedFusion VPN established between them. Here is a knowledge base article to describe this in more detail:

3

Hi Ron,
I have all the setup that u mentioned… but still when copying one big file it is not bonding the 2 links.

Check attached screen shots so u can have a better understanding.

1366×768 159 KB

1366×768 197 KB

1366×768 225 KB

1366×768 201 KB

4

should i understand that this is a normal behavior? based on the document that you sent??

When there is only a single data transfer (e.g. when downloading a file by a single user), traffic will take place over one WAN link. In this case, the speed of the corresponding WAN link limits the data transfer rate.

5

You should indeed get the bonding in this scenario. Please open up a support ticket with us here so we can look at both sides to investigate the issue.