Connectivity issues with Mac Products & Peplink Router & Wifi

[TK_Liew]

@SocalDave

Hi, I’m using the Peplink Balance One & 3 Peplink Enterprise AP One units, all with latest firmware. (7.01 & 3.5.4, respectively). We have mainly Mac products and I’m having connectivity issues over wifi. I believe the problem started with the latest firmware update. I will be using the connection and then traffic will stop. If I disconnect from wifi and connect again, it works again. This happens quite often. Performance also seems to have degraded. Any ideas are appreciated.

Thank you!

We encounter the similar issue and provided a beta firmware on this. You may refer to the forum below.

AP One AC Mini and Balance 20 - WAN connection dropping

I have the following setup with a Balance 20 and an AP AC Mini. I have had the Balance 20 for years, and I used a Linksys as an AP and all was fine. I recently got the Pepwave AC Mini to upgrade my network to AC. And I am not impressed so far. The main issue is that I keep on losing the WAN connection on devices. It is all working fine, and suddenly, the Internet stops working. The device remains connected to the Wifi network but there is no internet anymore. The only way to recover it is to sw…