I have a Pepwave Surf SOHO with the latest firmware (just uploaded it yesterday). I have a wireless WAN supplying the internet connection and a fail-over connection to Satellite. There have been some issues with the wireless WAN, but they seem to have been fixed and fail-overs no longer occur as evidenced by the Pepwave’s log. From that perspective, it’s a solid connection.
However I stream a continuous audio broadcast to my website (NOAA weather radio) and have a new VOIP phone service (Vonage) and drops in the audio signal of about 2 or 3 seconds occur almost every hour, and long phone calls are dropped. I believe the drops are too isolated and short to trigger the fail-over. Although I suspect the WAN, I’m wondering if there are some settings of the SOHO that might be amiss. I have tried defeating the fail-over setting just in case the testing was causing this, but that did not solve the problem. Any suggestions? I do have several other routers to try, but it would be quite painful to switch over and the SOHO otherwise works great!