Connecting to one particular AP does not give my laptop an IP address

We have 8 accesspoints - when i connect to one particular one (meaning im in the area where that one is strongest - it is a Pepwave AP One AX) - my laptop does not get an IP address and my access says “Limited” The AP shows up in the Accesspoint List in the Pepwave controller.

The other 7 Aps are AP One Rugged models

Also - I can launch the web config for the other 7 from the AP list screen in the Pepwave MAX-HD - but the AP One AX says " Bad Gateway" on the page that launches.

UPDATE: we figured out it was actually an issue on the Cisco switch - the port it was plugged into was not assigned proper vlans.

However - when trying to launch the config from the MAX-HD4 I get “Bad Gateway” in my browser - Any ideas?