Connecting to HP Printer with InTouch

Hi, I’m having an issue with connecting to an HP Printer Web interface with InTouch. I get to the printer’s device status webpage fine. The issue is when I try to login. I type the username and password but then it just goes back to the original web page as though I haven’t logged in. I’ve tried both http and https; same result.

I’m guessing it’s probably an issue with the HP as there are a bazillion security options in there. In the printer I’ve turned on “Enable Cross-Origin Resource Sharing (CORS)” and turned off “Cross-site Request Forgery (CSRF) Prevention” just as a Hail Mary to try to get it to work.

Has anyone had any success with getting something like this working?

Thanks.

Couldn’t guess the root cause here. Please help to open ticket for us to check.

Thanks.