Default IP address of the Balance is 192.168.1.1 for it’s LAN. If this still the same then the LAN of the Balance and the WAN (192.168.1.20) are on conflicting subnets. Essentially LAN/WAN need to be on unique subnets.
I would change the LAN of the Balance to 192.168.2.1 if this is the case. Then re-test.
I’m looking at this again. The Nanostation cannot be reached at all. I’ve tried hooking it up directly to a PC, with a reset, changed out all cables and still no connection is made.
My apologies for resurrecting this after all this time. Here is the current status;
The Balance 30 IP address is 192.168.10.1. It manages all devices on the LAN side in the IP range 192.168.10.20 to 192.168.10.254.
I have a number of devices (the Rogue Wave, Bitstorm Badboy etc) that play perfectly out of the box when they are connected to a WAN port on the Balance 30. When I say play perfectly I mean their web based GUIs are accessible from any browser in the Balance’s managed IP range, hotspots are connected to as they are supposed to and data flows.
Whenever a Ubiquiti manufactured device (like a Nanostation loco M5 or a Bullet M5) is connected to the WAN side however, that device cannot be seen or pinged from any other device on the LAN. The Ubiquiti discovery tool similarly will not find it. If I cant see it then I cannot get to its GUI and connect it to a hotspot.
If I disconnect either Ubiquiti product from the WAN port and connect it to the LAN side, it is discoverable, pingable, and everything else.
What am I failing to do that will get these products to operate on the WAN side?
I have tried this with the Ubiquiti devices’ stock IP address of 192.168.1.20 and with a changed address of 192.168.10.6 with no different result.
Yes, the only issue is connecting to Ubiquiti devices that are on the WAN side of my Balance 30.
I performed your requested tests;
The device IP address seen is 192.168.10.5 (as set). To address this device from my PC I set its IP address to 192.168.10.1. Internet connection is OK in this config.
Ubiquiti support has not been responsive but several user posts suggest the Ubiquiti discovery tool will only work in same broadcast domain.
B30 WAN settings screenshots and a Network diagram are attached.
Base on the network diagram given, look like IP overlapped between LAN & WAN3 (Ubiquiti). This why you may have issue to access the Ubiquiti device.
To confirm this, can you let me know what is the DHCP IP address get for WAN3 ? You can find the WAN3 IP address from WebUI Dashboard. Can you share the WAN3 IP address here ?
The Dashboard simply says “Connecting…” but never connects. This is the same if I use the Nanostation’s default IP of 192.168.1.20 or the current fixed IP.
Thank you for your assistance. I’ve had some success.
I performed a factory reset on both Ubiquiti devices, followed your connection instructions and successfully connected each one to my standalone PC and to the internet. Ping tests were all successful. The Discovery Tool saw both devices.
Bolstered by this success, I re-connected the Nanostation to the B30 WAN3 port and again it successfully connected to the internet.
The B30’s dashboard says the connection details are as follows;
Connection Type DHCP
IP Address 192.168.10.197
Subnet Mask 255.255.255.0
Default Gateway 192.168.10.20
Uptime 57 mins
DNS Servers 192.168.10.20
MTU 1500
However, I still cannot access the Nanostation’s Web UI (to change the connected WAN for example). Similarly, the Discovery Tool cannot see the Nanostation when it is connected to the B30’s WAN port.
Good to heard that the Nanostation’s internet connection is ok now.
Without looking at the “Discovery tool (This may require running on same broadcast domain)” and the issue now is the IP network Overlapped between Balance 30 WAN3 & LAN. Network Overlapped will cause traffics is not route to the Nanostation’s.
For more information, please refer to the diagram below:
Now you need to decide either to change the IP network for Nanostation’s or the Balance 30 LAN network.
P/S: If you change Nanostation’s IP range, make sure the device is able to provide IP address before you connect it to the Balance 30 (Please connect direct PC to Nanostation’s to confirm this after you had change the IP address)
