Configuring 1+1 Backup by High Availability (HA)

@BrianS Please open a support ticket here for support team to check. This is not the expected behavior.

Please make sure you provide the following info in the support ticket to allow support team to further check.

  1. Diagnostic report for both Master and Slave devices - Possible please include the diagnostic report that downloaded when you found the issue.

  2. Simple physical connection diagram for the HA setup.

  3. RA is enabled for the devices.

Last but not least, if the device is running old firmware, please upgrade to latest firmware to avoid troubleshoot any old firmware related issue.

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