Configure AT&T Shockwave modem with Surf Soho router

Having issues getting an AT&T Shockwave USB modem to be recognized by Surf Soho router. Firmware is 6.2.0s007 build 1590 for the router. Issue is modem is detected but never connects. Modem works in a Cradlepoint mbr1000 router. Have tried an Auto setting for AP and also adding “broadband” and “isp.cingular” under custom. Also under Sim Card IMSI is says (No sim card detected). I know there is an active sim card as it is working in the other router which does post the sim card number.

Any suggestions much appreciated.

Jim

Hi Jim, please open a support ticket so we can take a further look:
http://cs.peplink.com/contact/support/