Config Locked Error

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Config Locked
Config Locked396×118 4.68 KB

I received an error of Config Locked on a device. It had been offline for a period of time and began updates of firmware upon power-up. How long do should I expect to have the device locked before it has been troubleshot by Peplink? Has anyone dealt with this before?

Current Firmware 8.5.3 build 5298 attempting to upgrade to 8.5.4 build 5407.

“Due to an unexpected condition, no reason could be given while InControl was trying to make a configuration change to the device. Configurations from InControl on this device have been stopped. Peplink engineers will investigate and unlock the device as soon as possible. Click HERE if you want to unlock the device and allow InControl to make the pending configuration change.”

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Hello @Josiah_Sehl,
Welcome to the Peplink Community Forum.

You can use the “Feedback” on the side of the webpage to direct an inquiry to the Peplink InControl2 team as to why

Alternatively, we often take a quick look at the operational and device logs and the settings we’ve just changed, and if everything looks good, click “HERE” and give it a go. So far, it has worked on each occasion we’ve seen this.

Have a good week,
Marcus :slight_smile: