Complete Guide to BYO eSIM Activation on Peplink Devices

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This is the complete guide to activating your BYOeSIM on a Peplink device.

Prerequisites:

Note that different carriers may have different eSIM plan registration procedures. Some carriers may require:

  • Device EID registration before activation
  • Account verification through their customer portal

Once you have completed registration with your carrier and are ready to start your eSIM data plan, there are three main ways a Peplink device can obtain the eSIM profile via InControl 2:

Regardless of the method used, two conditions must be met for successful BYO eSIM activation:

  1. Continuous internet access – eSIM provisioning depends on an active connection to InControl 2.
  2. A valid Care Plan – required to enable eSIM activation

Supported WAN Options for BYOe SIM Activation

:white_check_mark: Ethernet WAN, Wi-Fi WAN, or USB WAN

(Uses alternate WANs to maintain connectivity during the eSIM provisioning.)

:white_check_mark: eSIM (Peplink eSIM)

(The Peplink eSIM data can be used to activate the BYO eSIM and access InControl2.)

:white_check_mark: eSIM (BYO eSIM)

(When an existing BYO eSIM profile is already loaded, it can be used to activate and add another BYO eSIM.)

:white_check_mark: Physical SIM / eSIM - (Alternate Cellular Modem)

(Using the connectivity from another cellular modem for eSIM provisioning.)

:x: Physical SIM - (Same Cellular Modem)

If the physical SIM is currently being used on a single cellular modem, attempting to activate a BYO eSIM on the same modem will disrupt continuous internet connectivity, resulting in failure to complete the eSIM profile download.

Detailed Activation Steps

Step 1: Log onto InControl 2
Step 2: Locate the Peplink device on which you want to activate the eSIM

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Step 3: Device Level: Settings → Device Tools

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Step 4: Command Dropdown → eSIM Installation

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Remark: You can also choose “eSIM Deletion” if you want to remove an unwanted eSIM profile before installing a new eSIM.

Step 5: Select the Cellular WAN on which BYO eSIM is activated and choose one of the following installation methods.

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  • Manually input Activation Code
  • QR Code scan (If applicable)
  • eSIM Discovery, which requires the device EID to be registered or linked to the carrier’s eSIM profile

Step 6: Go to Web Admin of the device and Configure BYO eSIM as either Primary WAN or Secondary WAN.

Details can also be found on the How to Activate BYO eSIM video.

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