Comcast modem or sb6141 compatible with Pepwave surf?


#1

Can not get a internet connection with pepwave surf MK3 through a SB6141
modem on a Comcast net work. I have tried everything I found on the discussion board
and a few more. Maybe I should by another modem?

I did have the Pepwave hooked up to a SB6580 modem/router and was getting 1/10 the speed and lots of dropped connections. That is when I got the sb6141.

Is Pepwave and COMCAST incompatible? Any help or suggestion would be appreciated.


#2

Hi. There are certainly no “compatibility” issues between Pepwave/Peplink and Comcast. However, we’ve found Motorola/Arris modems to be a huge problem – as you may have discovered via a search in the Forum.


#3

Yes I did. Is there another modem you would recommend?


#4

Funny or odd, Comcast supplies their modems and they are made by Arris.


#5

Sure they do. Because they work well on the DOCSIS side of the box. The ethernet “side” is not Comcast’s responsibility. We’ve found much cheaper modems, e.g., TP-Link, to work fine.


#6

Thanks for the suggestion.


#7

web says sb6141 not compatible with comcast


#8

We had two of them in use for a couple of years with Comcast. They’re standard DOCSIS modems. Comcast does not want them on the system now as they are incapable of supporting their highest speeds. Restated: You can’t buy their higher tier services if you use this modem. It’s all about $$$.


#9


was just going by this