CLI Login fails

I’ve got a remote Balance 380. Drop in mode didn’t drop in. I’m connected to the console but it doesn’t take the admin/password that I’m 100% sure worked when it left. Is there a different username/pw? I’m on 6.2.2.

I’m resetting it…


It is using the same Username and password which you used to login from LAN side. If you still facing problem, please help to open ticket for us to take closer look.