Cellular link not resetting on failure


#1

Hi

Had an issue with a client yesterday where the cellular link was dropping out & failing its health check (any method of health check) - the modem was set to use SIM B only.

When I activated “Use both SIMS” it cut over to SIM A, then I switched it back to use SIM B only - it then re-established the connection correctly (which had previously been in a state of WAN failure)

Looks like the BR1 is not reseting the modem on healthcheck failure, to re-establish the link with the cellular provider (like what I did by forcing it to swap to the other SIM & swap back).

Thanks

Mike