Captive portal timeout on android devices

Product Discussion Pepwave MAX
1

Hi all… again :smiley:

please, bare with me :slight_smile:

testing the captive portal feature with social login… it works flawlessy on every pc I tried, but on every android device (half a dozen, samsung, one plus ecc), after clicking on “Sign in with Facebook” button (and waiting for 10 seconds), I see:

1080×1920 138 KB


BR1 is connected via LTE and, I repeat, all captive portal stuff is working fine with pcs

any hint?

2

Hi customer,

I have a few questions:

  • what is the android OS version ?
  • did you test out using other android phones or IOS phones ?
  • go to ‘network’ > ‘lan’ > ‘captive portal’, perform a print screen on the settings

Thanks.

Regards,
Yaw Theng

3

hi there…

after upgrading firmware to the last stable 6.3.1 and rechecking twice the configuration, all is working as expected…

thank you for your time :slight_smile:

4

Hi nenonano,

Great to know that it is working now.

Thanks.

Regards,
Yaw Theng