Can't register device


I just purchased a unit off of Amazon. It says my Balance One has already been registered (per the Peplink website). Is there a way to reset the registration to allow me to register?


Please PM your serial number for further checking.

I don’t see the provided serial number was registered in our system. Can you provide the screenshot which shows the error message you got?

Thank you.

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i think I have in control up and running. odd, didn’t work yesterday, worked today. thanks.


I bought a used device and am already receiving the added warning