Can't access Peplink Balance 20 Web Interface

I connected the Lan and tried the URL 192.168.1.1 but it’s not connecting. I tried the old URL 192.168.20.1 as well but no luck. I saw on another thread that someone suggested ipconfig to check the default gateway but mine doesn’t have anything there. After powering it up the status light starts red but then goes off. Any help?
Thanks

Hi,
can you share us the result of your ipconfig?
If you have no IP and/or not gateway, then e.g. DHCP of your BPL20 is disabled.
You can reset the device. Before you do this, try to connect the Router by using InControl :wink:

Best wishes
Dennis

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