A few months ago I moved from a Cradlepoint MBR95 to a Pepwave Surf Soho. Was using a UML290 modem on Verizon. Yesterday I switched to Sprint, with a 341U modem. The modem works great on my laptop, but when I use it in the Surf Soho, it did not seem I had internet at all, even though there were no error messages, and the tray icon shows internet. Then I found I could only get to a very limited couple of internet sites. Facebook worked, so did Gmail, but nothing else I tried.
I put the modem back into my laptop, works just fine. (I have a very strong signal to the modem, with a dual Yagi antenna attached MIMO)
I tried rebooting the Surf Soho a couple of times, no luck.
I pulled my old Cradlepoint MBR95 out, and it works just fine. So now, I am operating on the Cradlepoint again. Can surf to any site on any device on WiFi.
What could be the problem with the Surf Soho? I like it much better because of the higher WiFi power, and the far greater options for monitoring.
It is using firmware 6.2.2. Would a firmware update help? If so, how do I do that if I go back to it since it will not allow me to get to the Peplink site. Not happy with it sitting on the shelf unusable at this time.