Browser Issue viewing PepLink Router Info

On my laptop (64-bit Windows 7, IE 9), when I log into the router (Balance 20), I cannot see all the Router information - some of it is missing. When I log in via an 32-bit XP-Pr0 desktop running IE 8 I see all the info.

For example:

From my laptop when I click on ‘System’, then ‘Admin Security’, nothing shows - when I do the same on the XP Pro PC I see all the information.

Strangely I do see information in other areas. When I look at port forwarding, I see the same info on both PC’s…

I suspect something related to security or Java on my Laptop - any ideas?

Thanks, Jeff

I did try compatibility mode and that seemed to work around the issue - however, I get the following displayed:

Unsupported browser detected. Suggested browsers:

  • Firefox 2.0 or above

  • Safari 3.1.1 or above

  • Chrome 2.0 or above

  • Internet Explorer 8.0 or above

Hi Jeffery,

Our upcoming firmware release addresses these issues caused by IE9. Should be released any day now.



Hi Tim, any update on the firmware release? Thanks, Jeff