BR2 - VWAN With primecare

cdagneta · April 17, 2025, 8:57pm

Hey All,
I’m configuring a BR2 today, and I noticed that the VWAN feature isn’t enabled with Primecare like my BR1 Mini has. Is this intended behavior? I see in the KB article about VWAN that only certain models are supported for the 1 vwan with active primecare, but I don’t see where it indicates which models those are. I assumed that both being MAX routers would put them in the same group.

Thanks!

Jonathan_Pitts · April 17, 2025, 9:59pm

Try to upgrade to the latest firmware and connect it to incontrol2 and see if it applies the primecare license?

cdagneta · April 17, 2025, 10:23pm

Hey Jonathan,
The device is enrolled in incontrol and running FW 8.5.1 build 5203

Jonathan_Pitts · April 18, 2025, 1:41pm

@sitloongs Does the br2 pro 5g include vwan with primecare, like the other models?
It’s super helpful to have a single connection to a device for both wan/lan.

sitloongs · April 22, 2025, 4:06am

Allow me to verify this and I will update again.

sitloongs · April 22, 2025, 8:35am

@Jonathan_Pitts ,

BR2 Pro will include the free vwan with primecare.

You can check the primecare model and features here :

Tested from my test device as well.

@cdagneta ,

Can you please create a ticket for support to verify ?

cdagneta · April 23, 2025, 12:22pm

Ticket submitted, thanks all!