BR1Max LTEA - no internet

I have a BR one max LTE a cellular router on my boat I just turned it on for the first time this season and I’m not getting any Internet. The cellular light is green and the status light is green. I have a Ethernet cable wired into the unit and my pc will not recognize it, so I cant get to the admin screen. Any thoughts on how to fix?
to get it working?

Hi Peter. That can be frustrating – but we’re going to need some more information in order to be of assistance.

Connect a computer to your router and log-in. Post a screen capture of the first screen you see, the “Dashboard.” Then we’ll go from there.

If you are confident you are logged-in to your router via wi-fi that’s fine; otherwise do so via ethernet. Unless you’ve changed the IP address of the router use the one on the silver label on the bottom, likely https://192.168.50.1.

Also please tell us where you are in the world and the cellular carrier you are using.