BR1 ENT constantly dropping.

Product Discussion Pepwave MAX
1

I have about 150 BR1 ENTs. All with the same config.

A few days ago, one of them started constantly disconnecting and reconnecting to the verizon network.

Any idea what could cause that or how I can help diagnose? The event log only shows the disconnect and reconnect. It gives no reason.

It seems like the signal is good.
4 bars.
Band
LTE Band 4 (AWS 1700/2100 MHz)
Signal Strength
RSRP: -102 dBmRSSI: -71 dBm
Signal Quality
RSRQ: -15 dBSINR: 6.6 dB
Secondary Band
Band
LTE Band 13 (700 MHz)
Signal Strength
RSRP: -93 dBmRSSI: -70 dBm
Signal Quality
RSRQ: -15 dBSINR: 10 dB

2

Its right on the cell edge from those readings. Could be the tower telling it to change frequencies / cell based on the reportted RSRQ.

Look for cell ID changes before and after it drops out and changes in LTE Bands to see if that is the cause…

3

Here’s my readings…

LTE Band 2 (1900 MHz)
RSSI: -66dBm SINR: 11.6dB RSRP: -97dBm RSRQ: -10.0dB

Not sure where I can find the “Cell ID”?