Balance One WAN1 Port Died


#1

Hi,

The WAN1 port on my Balance One has completely died, with no LED lights lit at all on the Ethernet port, connected to a modem. When I connect from another device to the same modem port, it works fine, which indicates the problem is with the Balancd One WAN1 port. Is there any way to fix this problem?

Thanks.


#2

Hi,

Can you please open a support tickethere for the team to check ?

Thank You