Balance One slow until reset

[mldowling]

Hello Rob (@bioscythe),
Have you got intouch with your local Peplink Partner as all Peplink Partners have a certified Peplink Engineer onboard and they may be able to help you isolate what is the cause to get it resolved.

Have you got your Balance One setup within InControl2 ?

InControl 2 Initial Setup Guide

Credit for this article goes to @mldowling of Rising Connection, Australia Peplink have hidden several of the menus until you add in equipment that is capable of the menu’s features. Pre-configuring of these can help tremendously with doing large project roll outs. The Hiding of the menus has been done to help simplify the on boarding process for new people and their devices. For those that need to do more advanced pre-deployment work, all of the features are available, though you need to d…

InControl2 is a great tool for monitoring and in helping to diagnose issues. InControl2 could also help you (as an interium) to setup a reboot schedule (say once every three days in the evening) to do the reboot for you.

Also could you quote your Peplink Support ticket number here for the Peplink team so they can reference back to your ticket for you.
Happy to Help,
Marcus