Balance One IP Issue


#1

Hello,

Is it possible to have two internet connections active at once (two cable lines for example) and have the Balance One output a single IP to my devices?

When I try to get into the backend of my server it kicks me off because my IP is changing and they view that as a security threat.

Thanks


#2

The only solution I know of is bigleaf. There devices convert 2+ IP’s to 1 but your going to pay a pretty penny monthly to rent their device and utilize their network.


#3

Hello,

Just to confirm that you are remote from the Balance One and the Server is on the LAN of the Balance?


#4

No, the server is just an online hosted company (servint.net). I have both modems plugged into the Balance One and then use an ethernet cable from the Balance One to my computer. Whenever I try to log into my backend at Servint, it kicks me off once the IP changes per their security (which happens right away sometimes and other times after a page or two of loading). This is the only case I’ve had any issues with the IP changing and unfortunately they can’t alter anything from their end to allow that.


#5

No, the server is just an online hosted company (servint.net). I have both modems plugged into the Balance One and then use an ethernet cable from the Balance One to my computer. Whenever I try to log into my backend at Servint, it kicks me off once the IP changes per their security (which happens right away sometimes and other times after a page or two of loading). This is the only case I’ve had any issues with the IP changing and unfortunately they can’t alter anything from their end to allow that.


#6

Okay thank you. If that’s the only option I’ll probably just stick with one as it’s not a big deal. Thank you.


#7

You just need to create a custom outbound rule to that IP address or domain and choose Priority as the algorithm.


#8

Do you happen to have any how to pages on that? It sounds pretty basic, so probably something I should know how to do.


#9

Sure, here is a link from our Knowledge Base:

And here is a link to a video:


#10

Awesome, thank you!!