Balance One Error


#1

I was in the process of setting up my new router and started getting the following error:

An error occurred while reading CGI reply (no response received)

I cannot access the router any more. How should I proceed?

Thank you.


#2

Hello,

I would attempt a factory reset of the device by holding in the pin reset button for 5-10 seconds (small pin hole located next to the status light). If the reset does not solve the issue, open a support ticket here: http://cs.peplink.com/contact/support/****