With our entire firm now WFH, this problem is really messing up our workflow.
We have a Balance One configured for remote access over L2TP/IPsec. It’s “mostly fine” until somebody needs to send a large file (200-600 Megabytes) at which point we almost always get the “Disconnected by VPN server” message on our systems and need to restart the transfer, sometimes multiple times. Sometimes, quickly reconnecting the VPN will still fall within out specialized software transfer timeout and it will complete.
I can see from this forum that this is not exactly an isolated issue.
The router has 8.0.2 firmware. MTU settings are on “Auto”. I opened a support ticket requesting help with troubleshooting but never got a response.
I’m considering switching over to OpenVPN now that it’s available with version 8.x, but I’m not sure this will help. Ideas?