I have a very strange issue and wondering if anyone can help.
Brand new Balance One Core connecting to a newly installed FTTC G.Fast service. When the service was provisioned, the engineer tested the circuit and got speeds of up to 250Mbps down.
The router connects to the service and has sync but we are getting a really strange issue where the DNS seems to be blocked or not delivered correctly. Webpages not delivered unless the users refresh the page between 8 to 10 times.
Could the Balance One Core not be compatible with FTTC G.Fast?
I am not convinced this is the case as the modem is provided by the carrier but I cannot find any other solutions.