Balance ONE and Facetime

Product Discussion Peplink Balance
1

Hello Everyone,

I have noticed that when i am trying to initiate facetime call with users over the internet, i call them and after 3 seconds the facetime call hangs.

This isnt the case with viber thought which is working normal.

Any ideas?

2

Do you have multiple WANs connected to your Balance One?
Might be worth testing facetime with just one wan connected if so and see if that fixes it.

3

I have a meridian5g for WAN and i have setup a persistence rule (by source) that routes traffic only to it.