Balance 710 firmware 4 to 6


#1

My Balance 710 is running firmware 4.8.2. Trying to update to 6.3.4 is not working. It gets stuck on a message like - upgrading and it will take 10 minutes. After a reboot it just comes back to 4.8.2.

Does it need to go to v5 before it can go to v6? If so, where can I find v5?

Thanks!


#2

Please upgrade to v5.3.12 then follow by v6.3.4. You may find the archived firmware below.