Balance 50 AP Controller Issues with Pepwave AP One


#1

I am running firmware 6.1.2s074 build 2832 on Peplink Balance 50. I have one (1) Pepwave AP One attached. When I activated AP Management it seems to have overwritten the SSID configuration I had configured on the AP One. I can understand this since it is managing the AP from within Balance 50. Here is where I am confused.

  1. I can log into the default SSID using the default WPA2 shared key. However, if I change the WPA2 shared key and apply changes, the new shared key is not active. I cannot login to the default SSID using the new shared key, but I can using the default shared key. When I check the settings, the new shared key is showing as saved. Weird.

  2. When I added a new SSID with WPA2 shared key, the new SSID is not broadcast even though the Broadcast SSID checkbox is active.

  3. The dashboard says 0 Access Points online, but I can connect to it and gain WAN connectivity to the Internet

I am confused why the AP management isn’t allowing me to manage the AP One like I could when I managed it through the AP One admin UI. I tried to disable AP management so I could reconfigure the AP One back to my previous SSID and shared key, but even with AP Contoller disabled it still broadcasts the default SSID and I cannot access the AP One Admin UI to make any changes like I could before by directly connecting to the AP One and using a IP on the 192.168.0 range.

What am I doing wrong?


#2

Not sure what changed but as of this morning the AP is showing as online in my Balance 50.


#3

Hi,

The synchronization between AP controller and AP needs time. Please ensure they are fully synced as below:-


Alternatively, ensure Real Time Status in AP is “Running” as below:-