Balance 380 & PepVPN behind corporate firewall

We’re attempting to connect some PepLink Max clients to a Balance 380 that is sitting behind our firewall, but the Balance never responds to the requests on TCP32015. We have LAN1 configured with a mgmt IP and WAN3 configured with a private IP on a different subnet. Firewall is NATing our private WAN3 IP and we have TCP/UCP 32015 and UDP4500 open. We’ve changed WAN3 from “NAT” to “ip-forward” but something is missing. A couple of the community posts discuss the need for additional static routes or perhaps using “Drop-in mode.” Does anyone have this working and can share what is needed?

So long as your Firewall can ping the WAN3 IP (192.168.2.10) and you have opened the ports correctly SpeedFusion should connect fine.

Try port forwarding to the web ui on WAN3 as a test (you’ll need to enable LAN/WAN access for web ui in System settings on the B380) - does that work?